Return Policy

According to the European Parliament and Council Directive 97/7/EC of May 20, 1997, on consumer protection in the context of distance contracts, the Buyer does not have the right to withdraw from the contract if the acquired quality goods were made according to the Buyer’s special instructions or are clearly tailored to a specific Buyer or consumer.

The products you ordered from our online store are made according to the Buyer’s special instructions, so the ordered product can only be returned due to defects, non-compliance with the order instructions, or damages that occurred during the transportation of the product.